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Colin Shaw
Libros de Colin Shaw
Estos son los libros que hay en nuestra base de datos para Colin Shaw
Based upon research, this work focuses on the critical role of emotions in forming and sustaining the customer experience and how this is crucial for profitability and business success. It is written by a leading management guru who authored books such as:
In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the...
The quality of customer experience has become more important in recent times as businesses struggle
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