Richard Griffiths

Fecha de publicación: 2011 PERMISOS Impresión: No - Copia: No IDIOMA: INGLÉS Marshal Philippe Pétain was, in the words of historian Andrew Roberts, ‘the most controversial Frenchman of the twentieth century.' A truly distinguished soldier who rose from humble origins, he commanded French forces at Verdun in 1916 and became a na...

ITIL® and IT service management have been practised successfully around the world for more than 20 years. ITIL® is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. This guide introduces ITIL both to Foundation Examination candidates and to people simply looking to gain a practical understanding o...